Friday 23 June 2023
Summary:
This round of industry engagement was focused on usability testing. The project team conducted five 1:1 sessions this round to capture feedback on the how the system is used, and any other feedback.
Key Takeaways From 1:1 Sessions:
- Overall, we received positive user feedback:
- Simple/easy/quick navigation
- Flexible and easy to edit information
- View toggles easy to use and interact with
- Prepopulated data reduces time
- All in one view of ‘Movement List’ and ‘Movement Summary’ screen has high appeal and streamlines workflow
- Designs helped users to visualise new process and share where it can be tailored further to improve their user experience
- On each screen, feedback was provided on the ease of use and data entry. Below are the key areas for improvements:
- Naming conventions can be improved on buttons, field names and statuses
- Auto populating some data fields can make data entry easier
- Filtering to make it easier to find movements
- Ability to see most frequently used items at the top
- Ability to automatically calculate the weight from the quantities
- Ability to support multiple tyre types
- Additional data options
- Clarifying mandatory/optional fields
- Other mentions:
- In-situ use
- Scheduled movements
- Carrying information across forms
- Allocating truck drivers
- Error messaging
- Accountability on form completion
- Generators entering incorrect information
- Limited knowledge of operators
- Waste quantities
- Compliance reporting
- Operator trading/legal names
- Waste/weight discrepancy