Dashboards & Analytics – Requirements

Tuesday 13th June 2023

Summary:

This round of industry engagement is focused on understanding what information (data) would help you perform your day-to-day tasks. The project team conducted 7 different 1:1s session this round with the summary of focus and findings captured below. 

Key Takeaways From 1:1 Sessions: 

• Gain points
  • High appeal for a dashboard that has a central view and allows user to see their movements and the stages of a movement they are at.
  • Displays if something happens that affects a movement and an action is required, there is a preference for notifications.
  • Analytics would be useful in the dashboard to help with reporting – especially for larger organisations. 
    
    
• Pain Points
  • Waste sent/received, locations, tracking numbers, pending/active/closed movements, consolidation/what’s left on the site and invoicing.
  • High appeal: CA creation and renewals.
  • Some appeal: Delayed delivery dates and TC discrepancies, acceptance/rejection of hazardous waste. 
    
    
• Opportunities
  • Simple and easy UX “It needs to be simple and easy to use”
  • Allow facilities to choose their view and reduce irrelevant content i.e., generator/transporter/receival facility view.
  • Assist with streamlining CAs, TCs, approvals, waste codes and other compliance requirements for all states.
  • Allow for more than one user at a time to make changes e.g., 2 operators at the weighbridge making changes in the same screen for weigh in/weight out.
  • Keep in mind the location it will be used in and power outages/internet failure.
  • Retain good aspects from current NSW EPA system. 
    
    
• Watchouts
  • There are some concerns that information required in dashboard will be used as part of compliance/reporting. Where possible keep information required as optional.
  • Caution not to increase admin and require more information to be recorded than current process.
  • Some concerns if generator were to access this database, then errors will be made. 

Have your say: 

Please take the time to provide your insights as industry experts on your experience with dashboards and views. This quick survey will capture your feedback to inform the platform development.