Product
Industry Engagement Group Kickoff
The kick-off session focussed on sharing the key focus of the project with the participants as well as the planned industry engagement approach.
We covered the prototype screens for creating, viewing and renewing a movement authorisation as well as a live demo about Agent’s Agreements.
Friday, 19th May 2023
Summary:
In this industry engagement session, KPMG Origins covered the prototype screens for creating, viewing and renewing a movement authorisation (also known as consignment authorisations) as well as a live demo on how to create, view and share Agent’s Agreements. Feedback, comments, and insights from the 1:1 sessions and group sessions with industry were taken on board to create requirements and inform the screen designs. This playback session was the opportunity to validate the designs and get insight on usability as well as gather feedback to further iterate and improve.
The session followed a live demonstration and then invited participants in the meeting to provide feedback on the workflow through both survey form as well as facilitated Q&A discussion.
The video below provides a recording of the session.
MOVEMENT AUTHORISATION: Create New Movement Authorisation
The purpose of this screen is to easily fill in required information to create a compliant Movement Authorisation.
MOVEMENT AUTHORISATIONS: Submitting & Reviewing Movement Authorisation
The purpose of this screen is to easily see the status of your Movement Authorisation and high-level details. Should the movement authorisation be rejected by the regulator, you will be provided with a status showing why and prompted to amend relevant information to effortlessly reapply.
MOVEMENT AUTHORISATION: List View of Movement Authorisations
The purpose of this screen is to view all your Movement Authorisations in a simple list form and search and filter information to easily find specific authorisations.
MOVEMENT AUTHORISATION: Duplicating Movement Authorisations
The purpose of this screen is to easily duplicate a Movement Authorisation to streamline the renewal process.
AGENT’S AGREEMENTS: Creating Agreement
The purpose of this screen is to easily fill in required information to create an Agent’s Agreement.
AGENT’S AGREEMENTS: Viewing Agreement Details
The purpose of this screen is to see the details of your Agent’s Agreement in a comprehensive overview.
AGENT’S AGREEMENTS: Sharing Agreements
The purpose of this screen is to allow the user to easily share their Agent’s Agreements with the regulator.
Key Takeaways
- Industry liked that the system provided reason for movement authorisation rejections and ability to edit existing information.
- Appreciated how effortless movement authorisation renewals were through the duplication capability. Proposed ability for system to notify on approaching expiry and prompt an automatic renewal.
- Need greater clarity on requirements between states and different waste types for creating Movement Authorisations and Agent Agreements. Industry would like to have more informational and educational content in system for why they are required to do certain tasks and when.
- Interested to further understand viewing permissions on information in system.
“Can you see the movements you applied for only or all for the entire company you work for?” - Industry liked the workflow for Agent’s Agreements but had concerns towards their necessity in system. A simplified process was proposed with a tick box to indicate a relationship with an agent and, most importantly, whether it can be initiated going forward to avoid strenuous retrospective upload.